Receptionist job description
Free template · duties · requirements
Use this free Receptionist job description template to write a clear, effective ad. Copy it, fill in the details in brackets, and post your role on Rolebee.
What does a Receptionist do?
A Receptionist is the first point of contact for visitors and callers — creating a welcoming impression while managing the front desk, appointments, and general enquiries.
Receptionist responsibilities
- Greet visitors warmly and direct them to the right person
- Answer, screen, and forward incoming phone calls
- Manage the appointment diary and meeting-room bookings
- Handle incoming and outgoing mail and deliveries
- Keep the reception area tidy, presentable, and stocked
- Provide administrative support to the wider team as needed
Receptionist requirements
Split your requirements into genuine must-haves and nice-to-haves. Long "essential" lists deter strong applicants, so keep the must-haves to the few that truly matter.
- Must have: Friendly, professional, and presentable manner
- Must have: Clear phone and in-person communication
- Must have: Good organisation and multitasking under a busy front desk
- Must have: Basic computer and email proficiency
- Nice to have: Previous reception or customer-facing experience
- Nice to have: Experience with a booking or practice-management system
- Nice to have: A second language
Receptionist job description template
Copy this template, fill in the bracketed details, and adjust it to your business. Adding a salary range will noticeably increase the number of applications you receive.
Receptionist [Company] · [Location / Remote] · [Full time / Part time] ABOUT THE ROLE A Receptionist is the first point of contact for visitors and callers — creating a welcoming impression while managing the front desk, appointments, and general enquiries. WHAT YOU'LL DO • Greet visitors warmly and direct them to the right person • Answer, screen, and forward incoming phone calls • Manage the appointment diary and meeting-room bookings • Handle incoming and outgoing mail and deliveries • Keep the reception area tidy, presentable, and stocked • Provide administrative support to the wider team as needed WHAT YOU'LL BRING Must have: • Friendly, professional, and presentable manner • Clear phone and in-person communication • Good organisation and multitasking under a busy front desk • Basic computer and email proficiency Nice to have: • Previous reception or customer-facing experience • Experience with a booking or practice-management system • A second language WHAT WE OFFER • Salary: [range] • [Benefits, flexibility, growth] HOW TO APPLY Apply with your resume — we review every application and reply within [timeframe].
Tips to attract the best candidates
- Include a salary range — it's the single biggest driver of applications.
- Lead with what the candidate gets, not just what you need.
- Keep the ad scannable: short intro, clear responsibilities, honest requirements.
- Post it where the right people will see it, and feature it for urgent roles.
Ready to hire a Receptionist?
Post your role on Rolebee and reach candidates worldwide.