Account Manager job description
Free template · duties · requirements
Use this free Account Manager job description template to write a clear, effective ad. Copy it, fill in the details in brackets, and post your role on Rolebee.
What does a Account Manager do?
An Account Manager owns the relationship with a portfolio of existing clients — keeping them happy, growing their accounts, and acting as their main point of contact.
Account Manager responsibilities
- Serve as the main point of contact for a portfolio of clients
- Build long-term relationships and understand each client's goals
- Identify upsell and cross-sell opportunities to grow accounts
- Coordinate delivery with internal teams to meet client needs
- Handle renewals, negotiations, and issue resolution
- Report on account health, retention, and revenue
Account Manager requirements
Split your requirements into genuine must-haves and nice-to-haves. Long "essential" lists deter strong applicants, so keep the must-haves to the few that truly matter.
- Must have: Strong relationship-management and communication skills
- Must have: Commercial awareness and negotiation ability
- Must have: Organisation across multiple accounts and deadlines
- Must have: A proactive, client-first mindset
- Nice to have: Experience managing accounts in the relevant industry
- Nice to have: A record of growing account revenue and retention
- Nice to have: CRM proficiency
Account Manager job description template
Copy this template, fill in the bracketed details, and adjust it to your business. Adding a salary range will noticeably increase the number of applications you receive.
Account Manager [Company] · [Location / Remote] · [Full time / Part time] ABOUT THE ROLE An Account Manager owns the relationship with a portfolio of existing clients — keeping them happy, growing their accounts, and acting as their main point of contact. WHAT YOU'LL DO • Serve as the main point of contact for a portfolio of clients • Build long-term relationships and understand each client's goals • Identify upsell and cross-sell opportunities to grow accounts • Coordinate delivery with internal teams to meet client needs • Handle renewals, negotiations, and issue resolution • Report on account health, retention, and revenue WHAT YOU'LL BRING Must have: • Strong relationship-management and communication skills • Commercial awareness and negotiation ability • Organisation across multiple accounts and deadlines • A proactive, client-first mindset Nice to have: • Experience managing accounts in the relevant industry • A record of growing account revenue and retention • CRM proficiency WHAT WE OFFER • Salary: [range] • [Benefits, flexibility, growth] HOW TO APPLY Apply with your resume — we review every application and reply within [timeframe].
Tips to attract the best candidates
- Include a salary range — it's the single biggest driver of applications.
- Lead with what the candidate gets, not just what you need.
- Keep the ad scannable: short intro, clear responsibilities, honest requirements.
- Post it where the right people will see it, and feature it for urgent roles.
Ready to hire a Account Manager?
Post your role on Rolebee and reach candidates worldwide.