Retail Sales Assistant job description
Free template · duties · requirements
Use this free Retail Sales Assistant job description template to write a clear, effective ad. Copy it, fill in the details in brackets, and post your role on Rolebee.
What does a Retail Sales Assistant do?
A Retail Sales Assistant helps customers in-store — offering advice, processing sales, and keeping the shop floor presentable to drive a great shopping experience.
Retail Sales Assistant responsibilities
- Greet and assist customers and offer product advice
- Process sales, refunds, and exchanges at the register
- Restock shelves and keep displays tidy and appealing
- Handle customer questions and resolve issues
- Meet sales targets and promote current offers
- Help with stock counts and deliveries
Retail Sales Assistant requirements
Split your requirements into genuine must-haves and nice-to-haves. Long "essential" lists deter strong applicants, so keep the must-haves to the few that truly matter.
- Must have: Friendly, approachable customer-service manner
- Must have: Reliability and a team-oriented attitude
- Must have: Basic numeracy and register handling
- Must have: Availability for retail hours, including weekends
- Nice to have: Previous retail experience
- Nice to have: Product knowledge in the relevant category
- Nice to have: Point-of-sale system experience
Retail Sales Assistant job description template
Copy this template, fill in the bracketed details, and adjust it to your business. Adding a salary range will noticeably increase the number of applications you receive.
Retail Sales Assistant [Company] · [Location / Remote] · [Full time / Part time] ABOUT THE ROLE A Retail Sales Assistant helps customers in-store — offering advice, processing sales, and keeping the shop floor presentable to drive a great shopping experience. WHAT YOU'LL DO • Greet and assist customers and offer product advice • Process sales, refunds, and exchanges at the register • Restock shelves and keep displays tidy and appealing • Handle customer questions and resolve issues • Meet sales targets and promote current offers • Help with stock counts and deliveries WHAT YOU'LL BRING Must have: • Friendly, approachable customer-service manner • Reliability and a team-oriented attitude • Basic numeracy and register handling • Availability for retail hours, including weekends Nice to have: • Previous retail experience • Product knowledge in the relevant category • Point-of-sale system experience WHAT WE OFFER • Salary: [range] • [Benefits, flexibility, growth] HOW TO APPLY Apply with your resume — we review every application and reply within [timeframe].
Tips to attract the best candidates
- Include a salary range — it's the single biggest driver of applications.
- Lead with what the candidate gets, not just what you need.
- Keep the ad scannable: short intro, clear responsibilities, honest requirements.
- Post it where the right people will see it, and feature it for urgent roles.
Ready to hire a Retail Sales Assistant?
Post your role on Rolebee and reach candidates worldwide.