Medical Receptionist job description
Free template · duties · requirements
Use this free Medical Receptionist job description template to write a clear, effective ad. Copy it, fill in the details in brackets, and post your role on Rolebee.
What does a Medical Receptionist do?
A Medical Receptionist runs the front desk of a medical practice — booking appointments, greeting patients, and handling records and enquiries with care and discretion.
Medical Receptionist responsibilities
- Greet patients and manage the appointment schedule
- Answer calls and handle enquiries professionally
- Manage patient records and billing
- Process Medicare and payment claims
- Coordinate with clinical staff and referrals
- Keep the reception area calm and welcoming
Medical Receptionist requirements
Split your requirements into genuine must-haves and nice-to-haves. Long "essential" lists deter strong applicants, so keep the must-haves to the few that truly matter.
- Must have: A caring, professional, and discreet manner
- Must have: Strong organisation and multitasking
- Must have: Good computer and phone skills
- Must have: Attention to detail with sensitive information
- Nice to have: Experience with practice-management software
- Nice to have: Previous medical reception experience
- Nice to have: Knowledge of Medicare billing
Medical Receptionist job description template
Copy this template, fill in the bracketed details, and adjust it to your business. Adding a salary range will noticeably increase the number of applications you receive.
Medical Receptionist [Company] · [Location / Remote] · [Full time / Part time] ABOUT THE ROLE A Medical Receptionist runs the front desk of a medical practice — booking appointments, greeting patients, and handling records and enquiries with care and discretion. WHAT YOU'LL DO • Greet patients and manage the appointment schedule • Answer calls and handle enquiries professionally • Manage patient records and billing • Process Medicare and payment claims • Coordinate with clinical staff and referrals • Keep the reception area calm and welcoming WHAT YOU'LL BRING Must have: • A caring, professional, and discreet manner • Strong organisation and multitasking • Good computer and phone skills • Attention to detail with sensitive information Nice to have: • Experience with practice-management software • Previous medical reception experience • Knowledge of Medicare billing WHAT WE OFFER • Salary: [range] • [Benefits, flexibility, growth] HOW TO APPLY Apply with your resume — we review every application and reply within [timeframe].
Tips to attract the best candidates
- Include a salary range — it's the single biggest driver of applications.
- Lead with what the candidate gets, not just what you need.
- Keep the ad scannable: short intro, clear responsibilities, honest requirements.
- Post it where the right people will see it, and feature it for urgent roles.
Ready to hire a Medical Receptionist?
Post your role on Rolebee and reach candidates worldwide.